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 The
City of Melbourne Police and Fire Communications Division is
responsible for answering all 911 emergency and non-emergency
(259-1211) phone calls directed to the Police Department. Communications Officers also interact with
police and fire response units. The
communications center has 30 budgeted employees including, a systems
analyst, an administrative supervisor, 4 shift supervisors, and 24
persons who serve as skilled police dispatchers, teletype operators,
fire dispatchers and
call takers. The Communications Center is staffed 24 hours a day and 7 days a
week.
 For
the year 2007, the Melbourne Police Department handled over 230,000
phone calls. The Communications Center staff members are responsible for
handling 911 calls placed within the city
limits of Melbourne, and for calls on administration lines into the
Melbourne Police Department. The Center dispatched 91,000 police calls and over
13,000 fire and rescue calls. The Melbourne Communications Center
also works closely with other local agencies. The Center has the ability to
communicate with any other local, state, or federal agency involved
in emergency incidents.
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